Things to know during your stay.

We look forward to welcoming everyone to the Sands on Golden Lake this summer. We are following all Health and Safety Guidelines from the Government of Ontario. The Sands on Golden Lake is now open with the following guidelines and policies to  provide a safe environment for our Sands family.

Key Measures in Place:

  • We will keep required  measures in place and keep informed of any new guidelines provided by the Ontario Government
  • Frequent disinfecting of all high touch areas
  • No housekeeping service during stay
  • A fee of $15 will be charged for any key not returned to the front desk upon check out.

What to Bring:

  • Beach towels

Accommodation and Housekeeping:

  • Check-in at the front desk. Check-in will be available until 8PM. Should you plan on arriving later, please contact us to arrange details for a late check-in.
  • Payment via debit or credit strongly encouraged. Room payment is required upon check in.
  • No stayover housekeeping service. Housekeeping will not be cleaning the room throughout your stay. Housekeeping supplies will be delivered to your room or cottage in a basket in the morning. We will pick-up your used towels and garbage – all of which you may leave outside the room by 10AM.
  • All guest rooms and cottages will be thoroughly disinfected after a guest departs. All door handles, window latches, light switches, and frequently touched areas will be disinfected.
  • Late-check outs will not be permitted as we will require more time to fully clean and disinfect each room before the next guest checks-in.

Restaurant:

  • The Sands on Golden Lake restaurant is open for indoor dining. Please call for hours and check our Facebook for specials.   Take out orders will be accepted a half hour before closing. 
  • Payment via debit or credit strongly encouraged.
  • Door handles, light switches, bathrooms, counters, and other frequently touched areas will be sanitized with increased regularity. 

Spa:

  • The Registered Massage Therapist is required to wear a mask as per Ontario Health Care Worker Guidelines, as well as clients, until June 11, 2022.
  • We ask that, when possible, guests fill out their paperwork online before their treatment. This will be emailed with the confirmation emails.
  • Please ensure you arrive 5 minutes before your treatment is scheduled to begin. Arriving late will have your treatment times reduced.
  • Door handles, light switches, bathrooms, counters, and other frequently touched areas will be sanitized with increased regularity.
  • Payment via Debit or Credit is strongly encouraged.